Emails have become such a crucial part of many professionals’ work life that any glitches will surely result to a lot of inconveniences and unwanted work delays. Such is the case for Outlook users in UK and all over Europe who can not access their emails. While people who have long moved on from Hotmail and have migrated to using Gmail are left both amused and puzzled that there are still people who use Hotmail for their emails.
According to DownDetector, issues are affecting users in the UK and other parts of Europe starting in the morning. Some users are complaining that they can’t login to the site. Others say they can receve messages, but are unable to send messages. Messages are ending up stuck in their Drafts folder.
Microsoft has acknowledged the glitch and announced on its Twitter page that it is working on the issue. The company said it is hoping for a “quick resolution” to the problem.
Microsoft said on @Outlook Twitter that they have identified that a subset of infrastructure was unable to process requests as expected, which caused general service availability to drop unexpectedly.
They added: “We’ve redirected requests to alternate infrastructure to restore service, and we’re monitoring the environment while connectivity recovers. Additionally, we’re investigating an issue in which users are unable to send messages.”
Users are getting impatient, however and many have turned to social media to air their gripes. Some said that because of the glitch in Outlook’s email services, they are unable to meet their deadlines.
Others have used the problematic situation to poke fun at people who still use Hotmail in the age of the more popular and widely believed to be more reliable Gmail.