More than 150 passengers of an EasyJet flight departing from the Nice airport had a stressful time after being delayed by 13 hours. And when one passenger dared to complain to a Nice airport employee- holding a baby and all- about their woes, the employee responded with a punch to the passenger. Other passengers could only look on.
One passenger named Leo Gupta narrated the incident via a Twitter post and accompanied by a photo of the punching incident.
The passengers onboard flight EZY2122 were due to depart from Nice-Cote dÁzur airport at 11 am, but EasyJet said their flight “was delayed departing Nice due to a technical issue with the aircraft.”
The original aircraft had arrived behind schedule from Luton. Problems were also compounded with fueling issue, which then required another aircraft to be flown out to Nice. The original schedule of arriving at Luton noon time was pushed back for long hours that passengers had to spend the entire day at Nice airport.
The assault is made worse by accounts of witnesses and co-passengers that said the victim was actually complaining about the lack of baby food and places for passengers with special needs areas to sit. The man was said to be holding a nine-month-old baby when he made the complaint. Accounts on social media said the man was then talking to an employee of the special assistance provider, Samsic, when he was assaulted.
Anna McCrum also said on Twitter: “absolute chaos- member of staff just punched a passenger in the face at Nice airport. Waited for 12 hours for this.”
<blockquote class="twitter-tweet" data-lang="en"><p lang="en" dir="ltr">.<a href="https://twitter.com/easyJet">@easyjet</a> absolute chaos - member of staff just punched a passenger in the face at Nice airport. Waited for 12 hours for this.</p>— Anna McCrum (@CrumAnna) <a href="https://twitter.com/CrumAnna/status/891403504220295170">July 29, 2017</a></blockquote> <script async src="//platform.twitter.com/widgets.js" charset="utf-8"></script>
<blockquote class="twitter-tweet" data-lang="en"><p lang="en" dir="ltr">Said passenger was holding his baby at the time</p>— Anna McCrum (@CrumAnna) <a href="https://twitter.com/CrumAnna/status/891405191559491584">July 29, 2017</a></blockquote> <script async src="//platform.twitter.com/widgets.js" charset="utf-8"></script>
easyJet came with a statement saying that they are urgently taking the incident with Nice airport and their special assistance provider Samsic, whom the person photographed to have punched the passenger works for. The statement also added: “Passengers were provided with updates and refreshment vouchers during this time and the flight departed for London Luton this evening. The safety and wellbeing of our passengers and crew are always easyjet’s priority.”
It is not yet clear if the passenger would press charges against the airline employee who attacked him.