A 911 operator has been sentenced to probation for 18 months for hanging up on her callers. When people would call 44-year-old Crenshanda Williams for emergency services, she would hang up on them throughout her year and a half career as a Houston Emergency Center 911 operator. You go, Girl!
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Harris County District Attorney Kim Ogg's office said Williams systematically hung up on people who were trying to report emergencies. William's supervisor eventually took notice of her "abnormally large number of 'short calls'" identified as less than 20 seconds each. Ogg's office also noted that the recording database takes note of who disconnects the call, the caller, the operator, or both of them.
Upon examination of the calls Williams disconnected, Ogg's office found they were reports of robbers to homicides to speeding vehicles. When Williams was questioned about her disconnects, she said she hung up so often because she didn't want to talk to anyone. Williams' trial lasted three days and ended on Wednesday with all jurors finding her guilty of interference with emergency telephone calls. The charge is a misdemeanor offense.
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Assistant District Attorney Lauren Reeder said, "The citizens of Harris County rely on 911 operators to dispatch help in their time of need. When a public servant betrays the community’s trust and breaks the law, we have a responsibility to hold them criminally accountable." Williams was sentenced to 18 months of probation and 10 days in jail.
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