Popular messaging service Slack has just returned after suffering a massive outage late Tuesday evening leaving many users all over the world unable to send or receive messages and files.
Slack has nearly 9 million weekly active users. The company took to Twitter to apologize for the unexpected interruption and informed the public that they were working to fix the glitch.
The twitter message went: “We’re sincerely sorry for the service disruption you’re seeing at the moment. We’re working on it with top priority.”
At about 9:14 p.m. ET, Slack informed through social media that some of their users were able to already successfully connect to the messaging app. It said, however, that the issue is not fully fixed yet. The company’s status page still showed there were connectivity issues across all Slack services, which include login, messaging and posts.
The Twitter message said: “We’re hearing reports of successful connections. Things should slowly be returning to normal but we’re not fully out of the woods just yet.”
Slack is a popular mode of communication even among many Silicon Valley firms, Fortune 100 companies, and media organizations. It says that it has more than 50,000 paying companies that avail of its service.
Slack has a value pegged at $5.1 billion. The company also raised $250 million in the funding round led by Japanese tech giant Softbank in September.
Users took to social media to air their frustrations with the service interruption with some resorting to memes and jokes about the glitch.
One funny message said: “Slack is down and I don’t know how to complain to my co-workers about it.”